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Jaguar Leaper Logo.

JAGUAR COVID-19 INFORMATION

For more than 70 years, Jaguar has lived by a core value to take care of our customers, retailers and associates. This enduring value guides us as we respond to the coronavirus pandemic.

Jaguar Canada wants to assure you that the safety of our customers and associates is our top priority. We recognize that customer transportation requirements are on-going and we are fully committed to supporting your vehicle sales, service, and parts needs during this unprecedented event.

In prioritizing customer health, safety, and satisfaction, Jaguar Canada and our authorized Retailers are ready to support you in the following ways:

  • CUSTOMER ASSISTANCE CENTRE

    The Jaguar Customer Assistance Centre remains open with staff working remotely to answer your questions. Jaguar Customer Assistance can be reached at 1-800-668-6257 or get in touch with us via our e-mail contact form. Roadside Assistance can be reached directly at 1-800-452-4827.

  • Jaguar Badge Close-up.

    FINANCIAL SERVICES

    Jaguar Canada Financial Services is committed to assisting customers and remains open to answer your questions.

    For loan customers, please contact 1-800-4SCOTIA (1-800-472-6842) to discuss your payment options.

    For lease customers, please contact 1-888-703-8868 to discuss your payment options.

  • JAGUAR RETAIL SERVICES

    Select Retailers are now open by appointment only. Retailer Sales, Service and Parts Department hours of operation may vary. Please contact your local Jaguar Authorized Retailer to understand the options available. Jaguar will offer a warranty grace period of 2 months / 3,200 kilometres (whichever occurs first) post the standard service period until normal retail operating hours are resumed.

  • SUPPORTING NEW CUSTOMERS

    Information regarding vehicle sales remains available on jaguar.ca and on our authorized Retailers’ websites. We encourage you to learn more about the Jaguar range of vehicles and explore the current offers that best suit your needs. On select 2020 models you can choose from 0% financing and 3 months payment deferral or receive your first 3 lease payments on us.

Jaguar F-PACE.

LEASE PAYMENT WAIVER PROGRAM

Jaguar will make your first 3 payments when you lease a new qualified Jaguar vehicle through June 1, 2020.

Eligible Vehicles:

• All 2020 Jaguar models
• 2021 Jaguar F-TYPE
• 2019 Jaguar XJ

Jaguar I-PACE.

O% FINANCING + LOAN PAYMENT DEFERRAL PROGRAM

Jaguar Canada Financial Services will be offering up to 3 months loan payment deferral program for all qualifying customers financing a Jaguar vehicle.

Eligible Vehicles:

• All 2020 Jaguar models
• 2021 Jaguar F-TYPE
• 2019 Jaguar XJ

LOCAL HEROES PROGRAM

In support of the Canadian Armed Forces and First Responders across Canada, Jaguar Canada is proud to offer the Local Heroes Program. Allow us to recognize and salute your honourable services with preferred pricing and special offers. All military and first responder personnel are eligible§.

Close-up of Jaguar Front Headlight.

JAGUAR VEHICLE HYGIENE

Learn how to reduce the risk of COVID-19 (coronavirus) transmission.

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§The Local Heroes Program applies to Diplomat, Military participants and First Responders. Diplomat and Military participants must provide copy of Passport of Record of Service ID from the Canadian Armed Forces respectively. First Responders must provide a copy of their government ID. First Responders are classified as doctors, nurses, paramedics, hospital staff, police and fire fighters. See your local Jaguar Authorized Retailer for details. © 2020 Jaguar Land Rover Canada ULC.