JAGUAR COVID-19 INFORMATION
Jaguar Canada wants to assure you that the safety of our customers and associates is our top priority. We recognize that customer transportation requirements are on-going, and we are fully committed to supporting your vehicle sales, service, and parts needs during this period of extraordinary caution.
In prioritizing customer health, safety, and satisfaction, Jaguar Canada and our authorized Retailers are here to support you in the following ways:
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CUSTOMER ASSISTANCE CENTRE
The Jaguar Customer Assistance Centre is open with staff working remotely to answer your questions. Jaguar Customer Assistance can be reached at 1-800-668-6257 or get in touch with us via our e-mail contact form. Roadside Assistance can be reached directly at 1-800-452-4827.
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FINANCIAL SERVICES
Jaguar Canada Financial Services is committed to assisting customers and is available to answer your questions.
For loan customers, please contact 1-800-4SCOTIA (1-800-472-6842) to discuss your payment options.
For lease customers, please contact 1-888-703-8868 to discuss your payment options. -
JAGUAR RETAIL SERVICES
We are delighted to welcome you back into our select Retailer showrooms that have safely reopened across Canada. During this time, Retailer Sales, Service and Parts Department hours of operation may vary. Please contact your local Jaguar Authorized Retailer to understand the options available.
JAGUAR VEHICLE HYGIENE
Learn how to reduce the risk of COVID-19 (coronavirus) transmission.
§The Local Heroes Program applies to Diplomat, Military participants and First Responders. Diplomat and Military participants must provide copy of Passport of Record of Service ID from the Canadian Armed Forces respectively. First Responders must provide a copy of their government ID. First Responders are classified as doctors, nurses, paramedics, hospital staff, police and fire fighters. See your local Jaguar Authorized Retailer for details. © 2020 Jaguar Land Rover Canada ULC.