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JAGUAR COVID-19 INFORMATION

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Jaguar Canada wants to assure you that the safety of our customers and associates is our top priority. We recognize that customer transportation requirements are on-going, and we are fully committed to supporting your vehicle sales, service, and parts needs during this period of extraordinary caution.

In prioritizing customer health, safety, and satisfaction, Jaguar Canada and our authorized Retailers are here to support you in the following ways:

  • Call Center Representatives.

    CUSTOMER ASSISTANCE CENTRE

    The Jaguar Customer Assistance Centre is open with staff working remotely to answer your questions. Jaguar Customer Assistance can be reached at 1-800-668-6257 or get in touch with us via our e-mail contact form. Roadside Assistance can be reached directly at 1-800-452-4827.

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    FINANCIAL SERVICES

    Jaguar Canada Financial Services is committed to assisting customers and is available to answer your questions.

    For loan customers, please contact 1-800-4SCOTIA (1-800-472-6842) to discuss your payment options.

    For lease customers, please contact 1-888-703-8868 to discuss your payment options.

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    JAGUAR RETAIL SERVICES

    We are delighted to welcome you back into our select Retailer showrooms that have safely reopened across Canada. During this time, Retailer Sales, Service and Parts Department hours of operation may vary. Please contact your local Jaguar Authorized Retailer to understand the options available.

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    SUPPORTING NEW CUSTOMERS

    Information regarding vehicle sales is available on jaguar.ca and on our authorized Retailers’ websites. We encourage you to learn more about the Jaguar range of vehicles and explore the current offers that best suit your needs.

LOCAL HEROES PROGRAM

In support of the Canadian Armed Forces and First Responders across Canada, Jaguar Canada is proud to offer the Local Heroes Program. Allow us to recognize and salute your honourable services with preferred pricing and special offers. All military and first responder personnel are eligible§.

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JAGUAR VEHICLE HYGIENE

Learn how to reduce the risk of COVID-19 (coronavirus) transmission.

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§The Local Heroes Program applies to Diplomat, Military participants and First Responders. Diplomat and Military participants must provide copy of Passport of Record of Service ID from the Canadian Armed Forces respectively. First Responders must provide a copy of their government ID. First Responders are classified as doctors, nurses, paramedics, hospital staff, police and fire fighters. See your local Jaguar Authorized Retailer for details. © 2020 Jaguar Land Rover Canada ULC.